Android Enrollment

Mobile Device Enrollment Guide

Enrolling your device ensures secure access to Mount Sinai systems and data while maintaining organizational security standards.

Installation Steps

Step 1: Install Company Portal: Search the App Store for Microsoft Intune Company Portal, then download and open the app.Step 2: Sign In:  Use your Mount Sinai email to sign in.Step 3: Begin Access Setup:  On the “Set up Mount Sinai access” screen, tap the black Begin button, review the privacy checklist, and tap Continue.Step 4: Download Profile:  Tap Download Profile and select Allow when prompted.Step 5: Install Management Profile:  Open your phone’s Settings app and tap Profile Downloaded near the top (or navigate to General — VPN & Device Management). Select the profile and tap Install.Step 6: Finalize:  Return to the Company Portal app to finish the setup and access your workspace.

 

Troubleshooting

  •    
  •     Profile Missing: Restart the device and check Settings again.
  •     MFA Error: Ensure your Multi-Factor Authentication is active.
  •     App Issues: Delete and reinstall the Company Portal app.