Mobile Device Enrollment Guide
Installation Steps
Step 1: Install Company Portal: Search the App Store for Microsoft Intune Company Portal, then download and open the app.Step 2: Sign In: Use your Mount Sinai email to sign in.Step 3: Begin Access Setup: On the “Set up Mount Sinai access” screen, tap the black Begin button, review the privacy checklist, and tap Continue.Step 4: Download Profile: Tap Download Profile and select Allow when prompted.Step 5: Install Management Profile: Open your phone’s Settings app and tap Profile Downloaded near the top (or navigate to General — VPN & Device Management). Select the profile and tap Install.Step 6: Finalize: Return to the Company Portal app to finish the setup and access your workspace.
Troubleshooting
- Profile Missing: Restart the device and check Settings again.
- MFA Error: Ensure your Multi-Factor Authentication is active.
- App Issues: Delete and reinstall the Company Portal app.