Accessibility Tools:
Mobile Device Enrollment Guide
Enrolling your device ensures secure access to Mount Sinai systems and data while maintaining organizational security standards.
Why Enroll?
Secure Access
Gain access to Sinai email, internal apps, and corporate Wi-Fi.
Data Protection
Protect sensitive patient and research data through encryption and secure policies.
Automatic Setup
Required configurations and settings are installed automatically.
Compliance
Ensures your device meets the security requirements for clinical and administrative access.
Personal vs Corporate Devices
| Personal (BYOD) | Corporate |
|---|---|
| Work Data Only: Only Sinai-related data is managed. | Fully Managed: The device is managed by the Health System. |
| Privacy: Personal apps and photos remain private. | Standardized: Security policies are enforced automatically. |
| Selective Wipe: Only work data is removed if you leave. | Full Reset: Device can be wiped if lost or stolen. |
Enrollment Requirements
- Apple ID
- Internet connection (Wi-Fi recommended)
- Device passcode enabled
- Mount Sinai Credentials
Installation Steps
Step 1: Install Company Portal
Search the App Store for Microsoft Intune Company Portal, then download and open the app.
Step 2: Sign In
Use your Mount Sinai email to sign in.
Step 3: Begin Access Setup
On the “Set up Mount Sinai access” screen, tap the black Begin button, review the privacy checklist, and tap Continue.
Step 4: Download Profile
Tap Download Profile and select Allow when prompted.
Step 5: Install Management Profile
Open your phone’s Settings app and tap Profile Downloaded near the top (or navigate to General — VPN & Device Management). Select the profile and tap Install.
Step 6: Finalize
Return to the Company Portal app to finish the setup and access your workspace.
Troubleshooting
- Profile Missing: Restart the device and check Settings again.
- MFA Error: Ensure your Multi-Factor Authentication is active.
- App Issues: Delete and reinstall the Company Portal app.