Mount Sinai Health System | Mobile Device Enrollment Guide
Enrolling your device ensures secure access to Mount Sinai systems and data while maintaining organizational security standards.
Why Enroll?
Secure Access
Gain access to Sinai email, internal apps, and corporate Wi-Fi.
Data Protection
Protect sensitive patient and research data through encryption and secure policies.
Automatic Setup
Required configurations and settings are installed automatically.
Compliance
Ensures your device meets the security requirements for clinical and administrative access.
Personal vs Corporate Devices
| Personal (BYOD) | Corporate |
|---|---|
| Work Data Only: Only Sinai-related data is managed. | Fully Managed: The device is managed by the Health System. |
| Privacy: Personal apps and photos remain private. | Standardized: Security policies are enforced automatically. |
| Selective Wipe: Only work data is removed if you leave. | Full Reset: Device can be wiped if lost or stolen. |
Enrollment Requirements
- Apple ID
- Internet connection (Wi-Fi recommended)
- Device passcode enabled
- Mount Sinai Credentials
Installation Steps
Step 1: Install Company Portal
Search the App Store for Microsoft Intune Company Portal.
Step 2: Sign In
Use your Mount Sinai email to log in.
Step 3: Begin Enrollment
Tap Begin and follow the prompts.
Step 4: Download Profile
Tap Download Profile and select Allow.
Step 5: Install Management Profile
Navigate to Settings — General — VPN & Device Management. Select the profile and tap Install.
Step 6: Finalize
Return to the Company Portal app to finish the setup.
Troubleshooting
- Profile Missing: Restart the device and check Settings again.
- MFA Error: Ensure your Multi-Factor Authentication is active.
- App Issues: Delete and reinstall the Company Portal app.