Android Mobile Device Enrollment Guide
Enrolling your Android device via Android Enterprise ensures a secure separation between your personal data and Mount Sinai systems while maintaining organizational security standards.
Why Enroll?
Secure Work Profile
Creates a dedicated “Work” container to keep business apps separate from personal ones.
Data Protection
Ensures corporate data is encrypted and protected by Mount Sinai security policies.
Instant Productivity
Sinai email, Teams, and internal apps are provisioned automatically.
Privacy First
The organization cannot see your personal photos, messages, or apps within your personal profile.
Personal vs Corporate Devices
| Personal (Work Profile) | Corporate (Fully Managed) |
|---|---|
| Privacy: Personal data is strictly invisible to IT. | Total Security: The entire device is governed by Sinai policies. |
| App Separation: Work apps are marked with a briefcase icon. | Pre-Configured: Ready to use with all required apps pre-loaded. |
| Selective Wipe: Only the Work Profile is deleted if you leave. | Full Reset: Device can be wiped remotely if lost. |
Enrollment Requirements
- Google Account (Personal)
- Internet connection (Wi-Fi recommended)
- Device Encryption Enabled
- Mount Sinai Credentials
Installation Steps
Step 1: Install Company Portal
Search the Google Play Store for Microsoft Intune Company Portal.
Step 2: Sign In
Open the app and log in using your Mount Sinai email address.
Step 3: Set Up Work Profile
Follow the on-screen prompts to Create Work Profile and select Agree.
Step 4: Register Device
Tap Continue when prompted to register the device with the Health System.
Step 5: Activate Device Admin
If prompted, tap Activate to grant management permissions for work data.
Step 6: Finalize
Access your work apps via the Work tab or apps marked with a briefcase icon.
Troubleshooting
- Profile Error: Ensure your device is not already managed by another organization.
- Briefcase Missing: Swipe up on your home screen and check for a “Work” toggle or tab.
- Optimization Issues: Disable “Battery Optimization” for the Company Portal app to ensure sync.