VPN Tunnel for Mac

System Requirements: MAC OSX

Note: If user is tunneling in for the first time, they will need to install the F5 Plugin during setup which requires local admin rights.

Logging into VPN

  1. Launch a web browser and go to the appropriate VPN Portal:
    1. Login using your email. If you do not have email, use username@mountsinai.org  or username@mssm.edu.
    2. Enter your password
    3. Select your Microsoft MFA option

    Note: If you do not have a Microsoft MFA, please visit Azure MFA Registration | Academic IT Security for more information.

  2. Once logged in, the VPN Webtop App launcher page will be displayed. Click on the icon titled “Tunnel
    ”
    Chrome Users:

     

    1. You will be prompted to install F5 Endpoint Inspection Client; Click Download
    2. Click on F5 Download and install (mac_f5vpn.pkg)
    3. Once it is installed click on, “Click here” when the Installation completes
    4. You will get a popup asking to Open F5 Network Endpoint Inspector – Click on “Always open these types of link in the associated app”
    5. Click on “Open F5 Network Endpoint Inspector”
    6. F5 VPN Security Warning will popup, click on “Always allow your VPN connection from this site”

    Safari Users:

      1. Click on Start to give the Safari Browser permission to start the VPN process
      2. You will be prompted to install F5 Endpoint Inspection Client – Click “Download”
      3. Click on F5 Download and install (mac_f5vpn.pkg)
      4. Once it is installed click on, “Click here” when the Installation completes
      5. A new popup will appear, “Do you want to allow this page to open “F5 VPN”, Click on “allow”
      6. F5 VPN Security Warning will popup – click on “Always allow your VPN connection from this site”
  • Another popup will come up – wait until the “Connected” is displayed and then minimize the popup.
    1. Note if you close out of the popup you will disconnect your self from the Tunnel Session.