VPN – Step 1

Download & Register VIP Access App

 

For iOS (iPhone Users)

 

1. If viewing this page on your phone, click this link: 

or

1. Open the App Store.

2. Search for “VIP Access“.

3. Tap “Get

4. Follow the prompts to complete installation.

For Android Mobile Phones

1. If viewing this page on your phone, click this link: 

or

1. Open the Play Store.

2. Search for “VIP Access“.

3. Tap “Install

4. Follow the prompts to complete installation.

Registering your Credential ID  (Tokens)

**Note: If you are not onsite, you will not be able to Register the token, Please call the helpdesk @ 212-241-4357 to Register the token to your account for you.*

  1. Once you have installed the Application/App, you are then required to register these as follows:
    There are two ways to register depending on your physical location.

  2. Once you reach the registration website, you will be prompted to Sign In using your network username and password. Note: If you have already registered the token once before, please call the helpdesk to change the credential ID if you do not remember or no longer have access to the device that has the token.
  3. Click on the REGISTER option.
  4. For this step, have the security token ready. You will need to supply the following information
    1. Credential Name: Type in a description of the token device such as: Home PC, Blackberry, iPhone, Android, iPad, key fob, etc… This is up to you.
    2. Credential ID: This is the fixed 12 digit code from the security token beginning with: AVTxxxxxxxx (key fob) or VSMxxxxxxxx (software token)
    3. Security Code: It is the 6 digit code from the security token that changes every 30 seconds
    4. Click on the Submit button when done.